Shipping Policy

Last updated: October 6, 2026

Every Lagoon of Randomness™ product is made to order by our production partner, Printful. Nothing is pre-stocked, so each item is printed after you buy it and shipped directly to you.

Shipping Costs

Your shipping cost appears in your cart and at checkout before you pay.

Free Shipping

Orders over $100 (after discounts, before tax) ship free with standard shipping to the United States and Puerto Rico. Free shipping doesn't apply to international orders and can't be applied to past orders.

Fulfillment & Delivery Timeline

Allow extra time during holidays, sales and product drops. Oversized or limited-run items can take longer, and orders with several items may arrive in more than one package.

Processing Schedule

Orders aren't processed or shipped on weekends or US federal holidays. Orders placed Friday night through Sunday begin processing Monday.

Carriers & Where Orders Ship From

Orders ship with USPS, UPS or another carrier chosen for your address. To get your order to you faster, Printful may produce and ship it from the facility closest to you, including facilities outside the United States.

Tracking

When your order ships, you'll get a tracking link by email. If you haven't received it within 10 business days of ordering, write to contactus@lagoonofrandomness.com.

International Orders, Customs & Duties

International orders may be charged import duties, taxes or customs fees by the destination country. These are collected by the carrier or customs office on delivery, aren't included in our prices or shipping fee, and are the customer's responsibility.

Address Accuracy

Please double-check your shipping address before paying. The address you choose in PayPal must be in the same state or country you selected in your cart. Once an order is in production we can't change the address. Packages returned because of an incorrect or incomplete address can be reshipped after the customer pays the new shipping cost.

Damaged or Lost Packages

See our Refund Policy for how to report a damaged, defective or lost package within 14 days.

Sales Tax

Sales tax is calculated from the shipping address and shown before you pay. Florida orders pay the 6% state sales tax plus the delivery county's surtax, and Puerto Rico orders pay the 11.5% IVU. In both, tax applies to the items and the shipping charge. See our Terms & Conditions for details.

Questions?

contactus@lagoonofrandomness.com